We request you to use your mobile phone to film opening the package front of the courier before signing the receipt.
Ensure you record the whole process of opening box with item details to be as proof, that would help when we get back to insurance company.
Yes, for more details about shipping methods and pricing please visit Shipping & Returns
When importing goods into your country, you may owe customs duties and import taxes to the customs authority and must be paid by buyers.
For more information, please contact your local customs authority.
Sometimes our emails went to your junk mail inbox, we advise you to search for KUWAIT CHRONO in your email search bar.
Or reach us on info@KuwaitChrono.com or +965 96070740 and provide us your given email or phone number that you provided during placing order.
Yes, the shipment insured 100% of the purchased value.
We fulfil the order once the payment been cleared/posted in our bank account, mostly it takes 3-4 days.
Once we fulfil your order, you will receive Shipping Confirmation email and from there you can find button for (Track Package).
If you didn’t receive shipping confirmation email within 2-4 days of placing your order, please reach us on info@KuwaitChrono.com or +965 96070740 (Call or WhatsApp)
Once you place an order, it may take 3-4 days to clear/post the payment in our bank account then we will fulfil your order and it may take 3-5 business days to be delivered to you.
We offer only return option for your un-satisfied purchases.
Any return shipping costs, customs fees, and taxes will be the buyer’s responsibility.
Of course! In case you still didn’t receive shipping confirmation we may cancel your items and issue a refund within 7 business days.
We are not responsible for and will not compensate for any fluctuations in exchange/conversion rates upon refunding payments. All bank wire payments will be refunded, less shipping fees and less bank service fees.
This mean we Hold/Reserve the item and allow you 48 hours to process the payment via bank wire transfer and sending us the proof of payment on info@KuwaitChrono.com, otherwise your order will be cancelled and the item will be available for sell again.
Yes, we do sell worldwide.
But for buy and trade we do them only domestic (KUWAIT) for now.
We ensure to update our lists on daily basis; however, you can send us your request on email and we May try to find your desired watches or jewelry.
We tried our best to list lower price as much as we can, however you can send us your offer to be evaluated by our sales team.
Ensure to send us the referral link of wanted watch on info@KuwaitChrono.com or +96 96070740 (Call or WhatsApp)
Certainly, you can reach us on info@KuwaitChrono.com or +965 96070740 (Call or WhatsApp)
If the watches & jewelry purchased includes any time remaining on the original manufacturer’s warranty, please call your nearest authorized dealer of the manufacturer.
We love to help our customer and Yes, we will try our best to afford you your needs, send us your request with details on info@KuwaitChrono.com or +965 96070740 (Call or WhatsApp)
You can be confident that any piece you see on Kuwait Chrono is guaranteed to be authentic. Our watches & jewelry are all carefully evaluated and authenticated by our in-house Swiss-trained watchmakers and French-trained jewelers.
PAYMENT & TAX / VAT.
This mean we Hold/Reserve the item and allow you 48 hours to process the payment via bank wire transfer and sending us the proof of payment on info@KuwaitChrono.com, otherwise your order will be cancelled and the item will be available for sell again.
The responsible customs authority charges any duties and taxes, which are due as soon as the item has reached its destination country. you will pay any duties and taxes owed to the delivery service at the time of delivery.
Unfortunately for now, we don’t.
When importing goods into your country, you may owe customs duties and import taxes to the customs authority and must be paid by buyers.
For more information, please contact your local customs authority.
For orders below 3,000 KWD (10,000 USD) we accept all credit cards (Mastercard, Visa, American Express), debit cards.
For orders above 3,000 KWD (10,000 USD) we accept ONLY bank wire transfer.
However, we always prefer to receive payment through bank wire transfer.
Other
We would be highly appreciated if you can reach us on info@KuwaitChrono.com or +96 96070740 to report founded particular error and we will show you our appreciation.
Refunds will be processed after a thorough inspection by one of our watches & jewelry experts. Please allow 7 business days for the refund to be reflected on your original payment method.
You can reach us on info@KuwaitChrono.com or +965 96070740 We will be happy to assist you.
We are not open to the public, but we do have a physical location and we will be happy to make an appointment for you. Just reach us on info@KuwaitChrono.com or +965 96070740
